Call forwarding / divert - how to use and how it is work

Call forwarding / divert

Call forwarding, or call diversion, is a telephony feature of some telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available.

Call forwarding typically can redirect incoming calls to any other domestic telephone number, but the owner of the forwarded line must pay any toll charges for forwarded calls. 

To know your number is diverted or call forwarding dial *#62# 

To disable call forwarding or divert dial ##002# 

How to set up call forwarding on Android

1. Open the Phone app.
2. Hit the 3-dot menu button or the 3-line menu button.
3. Go to 'Settings' or 'Call settings'.
4. Tap on 'Call forwarding'.
5. You will see multiple options, including: ...
1. Always forward: All calls go to your desired secondary number.
2. Forward when busy: Calls go to your secondary number of choice when you are on another call.
3. Forward when unanswered: Calls go to a secondary number when you don’t take a call.
4. Forward when unreached: Calls go to a secondary number when your phone is off, in airplane mode, or has no signal.
6. After choosing one of the listed options, go ahead and set the forwarding number.
7. Select 'Enable', 'Turn on', or 'OK'

To cancel call forwarding on Android, just go back to the same settings and hit the ‘Disable’ option when selecting a forwarding number.

How to set up call forwarding on Android using dial codes

Codes

1. Unconditional call forwarding: *21*
2. Call forwarding when line is busy, doesn’t pick up, or is out of range: *004*
3. Call forwarding when line is busy: *67*
4. Call forwarding when no pick up: *61*
5. Call forwarding when out of range: *62*

How to use dial codes:

1. Open the phone app.
2. Dial the code, followed by the number you wish to forward calls to, followed by the # sign.
3. Example: *21*123-456-7890#
4. Press ‘Send’, ‘Call’, or whatever action button your device uses.

To know your number is diverted or call forwarding dial *#62# 

To disable call forwarding or divert dial ##002#